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We are currently experiencing an issue affecting our Contact Us form. If you need to get in touch with our team, please use the contact details available on our Contact Details page.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please confirm your activation code. If you are receiving an error message while activating your code, please also provide us with a screenshot or screen recording of the error message.

Please input numbers only, with no dashes or spaces eg 9780521130783

Please confirm the make and model of the device you are using

School Contact

Clear Existing Classes

Reactivation Code

Please select your issue from the list

Please select your issue from the list

This is a number beginning 978 and can be found either printed on the back of the box the Bible came in or the end page of the Bible

This begins with a B and is found as a sticker on back-end paper

Select all that relevant. Please also provide pictures in the attachment section at the bottom of the form

In order to help us with your issue, please provide the following pictures: 1) A close-up of the area or areas at issue 2) A general view of the front of the book 3) A view of the spine 4) A view of the front edge of the book 5) A picture of the Title and Imprint page 6) The back endpaper which towards the bottom will show ISBN, product code and B number

Please add Word document in the attachment section at the bottom of the form

Please select your issue from the list

Please select your issue from the list

Which course does this query relate to?

If applicable

Please select your issue from the list

We will verify the details you have provided with the Department for Education (DfE) records. If discrepancies arise, further information may be requested from your school. If you would like to search for your DfE number, please visit this page: https://get-information-schools.service.gov.uk/Search For Customers in NI please provide your DE number. For Customers in Scotland, please provide your SEED number.

To help us serve you better, if you are an existing customer we will still need to ask you to provide some details about your school. This will ensure our records are up to date.

I hereby apply to open a trade credit account (on behalf of my organisation) with Cambridge and declare that the information given in this form is true, complete and accurate. I understand that the provision of false and misleading information may lead to the withdrawal of any application and/or contract. I authorise Cambridge, or organisations appointed on their behalf, to undertake compliance due diligence and, where applicable, verify the accuracy of any information I have provided to Cambridge. I confirm that I have the consent of my organisation, and all individuals referred to in the information provided (e.g. directors and shareholders). In the event that our organisation’s application is successful I acknowledge and agree that: (a) Cambridge’s Conditions of Sale will apply to all future orders; (b) Any additional terms governing our relationship and the supply of goods and/or services will be supplied upon successful completion of the account application process; (c) We will keep our account within the credit limit offered by Cambridge, which will be reviewed from time to time; (d) We will pay all invoices within the agreed credit period; (e) Cambridge can amend or withdraw its credit at any time and without reason.

please provide the name of product you are trialling

Please select from the drop down list

Please visit the following article if you are unsure where to find your Member ID. Where can I find my Member ID? https://membershipserviceshelpcentre.zendesk.com/hc/en-gb/articles/16712319211154-Where-can-I-find-my-Member-ID

Please visit the following article to see how you can submit an abstract for the next SBE conference: https://membershipserviceshelpcentre.zendesk.com/hc/en-gb/articles/16717332193042-Abstract-Submission?article=16717332193042#main-content

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Please visit the following article to view our cancellation policy: https://membershipserviceshelpcentre.zendesk.com/hc/en-gb/articles/16717388525330-How-can-I-cancel-an-order-I-have-placed?article=16717388525330#main-content

Please give as much information as possible, screenshots of any error messages can be attached at the bottom of this form.

Please select from the drop down list

Please provide the email address you use to log into your Cambridge Core account.

Please provide your subscription number

Please enter the name of the journal article your query relates to

Please enter the title of the book (if applicable)

Please include ISBNs and quantities. If you have any special requests please put details in the 'Description' field below.

Please include ISBNs and quantities. Please include any additional information in the 'Description' field below.

Please provide the full URL of the page you are experiencing issues with

Please give as much information as possible, screenshots of any error messages can be attached at the bottom of this form.

Please provide full postal address

Please provide the address you would like added to your account

Please find our guide on how to use content from Cambridge University Press and Assessment here: https://corehelp.cambridge.org/hc/en-gb/articles/17898501842194-How-do-I-request-permission-to-re-use-content-published-on-Cambridge-Core

please select an option from the drop down list

Please provide your subscriber number

Please enter the name of the journal your query relates to

Please provide your Submission ID

Please enter your item details including journal name, subscription format and subscription year

Please enter your full name

Please enter the name of the product your query is about

Please enter the ISBN of the product your query is about

Please note, usernames cannot be changed.

Please tell us what device and operating system you are using

This can be found on the article dashboard or within the URL

Please ensure it is a full screenshot, not just a part of the page

this includes answer keys, audio, certificates, etc

Please include your account number or order reference if you have one

Please provide as many details as possible

By ticking this box you are confirming that you agree to the deletion of your Elevate account, and to the transfer of your resources to Cambridge GO.

Please select an option from the dropdown list

please select from the drop down list

please select an option from the dropdown list

please provide the URL where the issue is present

Photographic Evidence is required, please tick to confirm you have added photos in the 'attachments' section at the bottom of this form

Please also attach a copy of the PO in the 'attachments' section at the bottom of this form

This can be found on the top right hand side of your invoice and will start with the numbers 13

PO files can be attached at the bottom of this form in the 'Attachments' section.

Please provide the ISBNs and Quantities of the items you would like to order

Selecciona el Area Manager de la lista, recibirá tu solicitud para su aprobación.

Please provide your order number, order reference, or purchase order number

Please provide the Order ID or PO number

Si no estás seguro qué discount plan elegir, puedes consultar el listado completo aquí.

Add file or drop files here