To retrieve Counter 5 or Counter 5.1 usage statistics for the Cambridge Core platform you must be an Administrator for the organisation in question. Cambridge Core usage statistics are available from September 2016-Present Day.

Administrators can also find their Requestor ID and Customer ID necessary for getting usage reports via SUSHI.

• Log into Cambridge Core
• Click on My Account in the top right-hand corner
• On the left-hand side, under Organisation Home click on Usage Statistics
• Enter your start and end date in the Download COUNTER reports area for the data you wish to retrieve

• Select the type of report you wish to run and the format (CSV or TXT) you want in the Select a report and format box
• Click Request Report and the report will generator and the progress will be displayed on the page.
• When finished a download button will be displayed
• You can have 3 reports running simultaneously. 

For SUSHI reports you follow the same path to Usage Statistics

• Then scroll down to the bottom to find Requestor ID and Customer ID:

If you require further support, please contact our Library Sales team via this form.