How do I access usage data for my organisation on Cambridge Core?

To retrieve Counter 5 usage statistics for the Cambridge Core platform you must be an Administrator for the organisation in question. Cambridge Core usage statistics are available from September 2016-Present Day.

Log into Cambridge Core
Click on My Account in the top right-hand corner
On the left-hand side, under Organisation Home click on Usage Statistics
Enter your start and end date in the Download COUNTER reports area for the data you wish to retrieve

Screenshot showing area to input reporting period under usage statistics

Select the type of report you wish to run and the format (CSV or TXT) you want in the Select a report and format box
Click Request Report and the report will generator and the progress will be displayed on the page.
When finished a download button will be displayed
You can have 3 reports running simultaneously.

If you require further support, please contact our Library Sales team via this form.